Privacy Policy

Introduction

At Bukit Langkawi Resort, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a reservation.

Information We Collect

We may collect the following types of personal information:

• Full name
• Contact details (email address, phone number)
• Booking details (stay dates, number of guests, special requests)
• Payment information (processed securely via third-party providers)
• IP address and browser information for website analytics

How We Use Your Information

Your information may be used for:

• Processing and managing your bookings
• Communicating with you regarding your reservation
• Providing customer support
• Improving our website and services
• Sending promotional offers (only if you opt-in)

Payment Security

All payments are processed through secure third-party payment gateways. Bukit Langkawi Resort does not store your full credit/debit card details.

Sharing of Information

We do not sell, trade, or rent your personal information. However, your data may be shared with:

• Payment service providers
• Booking platforms (if applicable)
• Government authorities if required by law

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.

Cookies & Tracking

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic
• Remember your preferences
• You may choose to disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

• Email: thebukitresortlangkawi@outlook.com
• Phone: +6010-7911786